IS-EMERCAST

Episode 15 - The Difficult Consult

Episode Summary

In this episode Dr Simon Tucker provides insights into how he manages what can be very stressful interactions in the daily life of a doctor in the Emergency Department - the difficult consult.

Episode Notes

• There are many stressful elements to working in the Emergency Department many of them often not related to the patient interaction. One that has to be well up there especially for people who hate confrontation is the “difficult consult”. You ring the inpatient team representative and are faced with obstruction/interrogation/disrespect/anger/sometimes downright bullying……. Dr Tucker is a highly experienced EP including at a departmental management level – so we explore some of his views on this issue and how to manage it.